VALENITHIS Money Back Guarantee Policy

At VALENITHIS, your satisfaction is our top priority. We stand by the quality of our products and services, offering a comprehensive Money Back Guarantee to ensure your experience with us is exemplary. Our policy is designed to be transparent and customer-centric, providing you with peace of mind during your purchasing journey.

Eligibility for Refund

To qualify for a refund, the following conditions must be met:

Non-Refundable Items

Please note that certain items are exempt from being returned. These include:

Refund Process

To initiate the refund process, please follow these steps:

  1. Contact our customer service team at [email protected] to request a Return Merchandise Authorization (RMA).
  2. Upon receipt of the RMA, ship the product to the address provided by our team.
  3. Once received and inspected, we will notify you of the approval or rejection of your refund.
  4. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.

Late or Missing Refunds

If you haven’t received a refund yet, please check with your bank or credit card company, as it may take some time before your refund is officially posted. If you have completed these steps and still have not received your refund, please contact us at [email protected].

Policy Modifications

VALENITHIS reserves the right to modify the Money Back Guarantee Policy at any time. Any changes will be posted on this page, ensuring our customers are informed of any adjustments made to our policy.

We appreciate your understanding and support of VALENITHIS. Our commitment is to deliver the highest standards of service, ensuring that each customer's needs and concerns are addressed with the utmost professionalism.